July 7, 2020

Patriot Parking Pivots to Cash-Free, Touch-Free Business Using HONK’s Technology

Boston-based parking operator goes completely contactless with HONK's tap-to-pay and mobile app

HONK and Patriot Parking Partner to Bring Touchless Parking to Boston

BOSTON, MA, July 7, 2020 – HONK, North America’s leading provider of safe, contactless payments for parking, is equipping Patriot Parking, a Boston-based parking operator with payment technology to pivot from labor and cash-based commerce to cash-free and touch-free. Thanks to HONK’s touch-free payment technology suite and easy setup, Patriot was able to quickly adapt their parking operations to ensure a safe and secure parking experience for both parking staff and customers in record time. Drivers now have two ways to safely pay for parking: 1) Download the free HonkAPP from the AppStore or Google Play, or 2) Tap their phone on tap-to-pay smart stations for a quick guest checkout experience – no app download required.

Using HONK’s contactless payment technology, Patriot Parking was able to quickly pivot their parking operation when the pandemic hit in a matter of 3 weeks. Patriot Parking went from being a labor and cash-based operation to a cashless and contactless operation.

HonkTAP smart stations are now set up and installed at all Patriot Parking locations in the Metro Boston area as a safe and clean way for drivers to pay for parking. With no paystation or cash to touch, drivers simply – and safely – tap or scan their smartphone on a HonkTAP smart station to pay for their parking session. HonkAPP is a second onsite payment option – available for download from the AppStore or Google Play. Customers can pay for parking and manage their session directly from their phone.

“Pivoting to a cash-free, touch-free business in the middle of a pandemic was so important for us as a company, and we couldn’t have done it without HONK’s technology and know-how,” said Eric Lane, Operations Manager at Patriot Parking. “The transition was easy, fast and efficient. And best of all – the HonkTAP smart stations were absolutely no cost to us thanks to their zero cost initiative.”

“Back in March, everything changed in the blink of an eye – pivoting from a labor-based operation to a cash-free, touch-free model became paramount for so many. Going forward, the ability to handle transactions safely is and will continue to be extremely important,” said Michael Back, HONK President and CEO. “Our technology and expertise in contactless payments enabled Patriot Parking to be a forerunner in making the change.”

Drivers in Boston are encouraged to search for Patriot Parking locations by accessing www.honkmobile.com to find the absolute safest locations to park in Beantown!

About Patriot Parking

Patriot Parking is a family business dedicated to providing superior customer service and value. After running the largest parking company in Boston for over thirty years, Charles Lane and his son Eric set out to start a different kind of parking company. Our simple formula is to concentrate on our operations and maintain a long-term, talented and caring staff – dedicated to relieving customers of the stress of parking in Boston. From a greeting upon arrival, to the prompt delivery of your car, all at a competitive price – our goal is to earn repeat business.

 

ABOUT HONK

Founded in 2013, HONK is North America’s leading provider of self-serve, unattended  payments for parking and mobility. HONK provides a complete, turn-key parking management system that is trusted by millions of drivers and accepted at thousands of locations across the United States and Canada.

For information, interview and images, please contact:

Rachel Lemkow
Director, Marketing
[email protected]
647.370.2455